Cancellation policy

We understand that situations do arise that necessitate changing or cancelling an appointment, however, the loss of revenue from late cancellations or missed appointments impairs our ability to offer our level of care at affordable prices and greatly impacts our ability to give pro bono care to those in need.

If you need to reschedule or cancel your appointment, please provide us with 48 hours notice so that we can contact patients that are on our waiting list, and offer them the appointment time that was reserved for you. We can be reached at 828-424-7415. We regret that no show or late cancellations will be charged in full.


Hours of Operation:


Monday - Friday 9:00 - 5:30


Saturday - Sunday 11:00 - 5:00